Shipping policy

Shipping Policy

Last updated: September 12, 2026

Order processing

Orders are normally processed within 1 to 2 business days, excluding weekends and U.S. holidays. Orders placed after normal processing hours begin processing on the next business day.

Shipping time and cost

Free standard shipping is available for U.S. orders. Standard transit normally takes 4 to 6 business days after processing, for an estimated total delivery time of 5 to 8 business days. Delivery dates are estimates rather than guarantees.

Any available expedited or non-U.S. shipping options, costs, and delivery estimates are shown at checkout before payment.

Tracking

When tracking is available, we will send it to the email address used at checkout. Tracking may take up to 48 hours to update after the carrier receives the package.

Address changes

Review your shipping address before placing an order. Contact support@coostlife.shop as soon as possible if a correction is needed. We cannot guarantee changes after an order has entered fulfillment.

Delays, loss, and delivery issues

Weather, carrier interruptions, peak periods, and other events outside our control can affect delivery. If we cannot ship within the promised time, we will provide an updated estimate and any cancellation or refund options required by applicable law. If tracking shows a package as delivered but it has not arrived, check the delivery location and contact the carrier, then contact us so we can assist.

Contact

For shipping questions, email support@coostlife.shop or call 2566323658.